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Create or reset a member’s login password

Configure panel sign-in separately from the member record.

Before you start

  • Be the account owner or a Manager with access to the Team page.

Step by step

  1. Open the member and provide a valid email.

  2. In Panel access, enter at least six characters or use Generate password.

  3. Use Show password to check it and Copy password if you need to deliver access through an appropriate channel. Hide it afterwards.

  4. Save and check for a specific login-saving error.

  5. Ask the member to sign in with that email and change the password in My account.

Check your result

A login is created, or the existing login password within the same account is reset.

What you need to know

  • An email is required. An address belonging to another account cannot be reused through this flow.
  • Leave the password blank to keep the existing login unchanged.
  • Generated passwords have eight characters; changing your own password in My account requires at least eight.
  • A login error does not necessarily mean the member record was not created; check the list before adding the person again.
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