Skip to content
OneWhatsHelp Center
Browse by topic

1 min read

Stop the sequence when a lead replies

The sequence can stop after a lead responds to a previous follow-up.

Before you start

  • An existing pipeline available to your account.

Step by step

  1. Open Auto follow-up in the pipeline.

  2. Find Stop if the lead replies.

  3. Enable it and click Save.

  4. Review the rule alongside stage timing to understand when it applies.

Check your result

The sequence can stop after a lead responds to a previous follow-up.

What you need to know

  • The rule applies from the second follow-up when there is a reply after the previous send. It does not mean every first send is blocked by any old message.
Open this screen in OneWhats

Keep learning

Back to all guides