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Search recipients and inspect failures

You locate individual records and their errors.

Before you start

  • Use an account with Email Marketing enabled and access to the records. Changes require write permission.

Step by step

  1. In report Recipients, use Search by email....

  2. Filter All statuses or queued, sent, delivered, opened, clicked, bounced, complained or failed.

  3. Use arrows to navigate, with 50 records per page.

  4. Read status, date and row error; hover a truncated error to read its text.

Check your result

You locate individual records and their errors.

What you need to know

  • Table statuses appear in English even in the Portuguese UI. There is no per-recipient resend button.

Keep learning

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