Skip to content
OneWhatsHelp Center
Browse by topic

1 min read

Create an email template

A reusable model is saved in the library.

Before you start

  • Use an account with Email Marketing enabled and access to the records. Changes require write permission.

Step by step

  1. Open Templates > New template.

  2. Fill Template name, Category and Subject.

  3. Paste HTML content and optionally the Text version.

  4. Click Save; open Preview on the card to inspect it.

Check your result

A reusable model is saved in the library.

What you need to know

  • Category is free text, not a sending rule. Only Name is required to save a model.
  • This form uses code/text fields, not the campaign Visual editor.
  • Cancel closes the dialog without running its confirmation. When reopening it, review the fields: local draft values may remain.
Open this screen in OneWhats

Keep learning

Back to all guides