1 min read
Diagnose website pixel installation
The diagnosis shows the last received signal per domain.
Before you start
- An account with Tracking access and a visible WhatsApp instance. Settings require owner/admin role and the tracking-configuration feature.
Step by step
In Website pixel, click refresh under the installation locations.
Review the domain, last signal and button count.
Read notices for no buttons, a different number, a cached copy or no signal for over three days.
Correct the indicated site and check its signal again.
Check your result
The diagnosis shows the last received signal per domain.
What you need to know
- Working is a diagnosis of the received signal, not a guarantee of attributing every visit.
- For cache plugins, the screen advises excluding server.onewhats.app from optimization and clearing the cache when needed.