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Link or unlink an agent instance
Choose the channels where the agent may operate.
Before you start
- Use the panel as a platform administrator; the AI Agents list redirects other profiles.
- Have an existing agent.
Step by step
Open the agent > Instances.
Check the desired instance’s name and phone or status.
Turn its switch on or off to link or unlink it.
Check your result
The change is requested from the server.
What you need to know
- These controls save immediately and do not use Save settings.
- The initial link state may not load correctly. Do not treat disabled switches as proof that no links exist; request an administrative check before changing an existing operation.
- The UI also changes the switch without checking every error response; a visual change does not prove persistence.