Choose an audit number and period

Step by step

1. 1

   Open Service audit and select the number you want to review.

2. 2

   Click the period button, identified by the calendar icon and current range, to open Select period.

3. 3

   Choose Today, Yesterday, This week, Last 7 days, Last 14 days, Last 30 days, This month or Last month. The selector also offers All time and Custom; read the All time limitation in the notes. Selecting a preset does not confirm the filter yet.

4. 4

   To choose specific dates, select Custom. Use the Previous month and Next month arrows to reach the month you need. The desktop view shows two months; narrow screens show one.

5. 5

   Click the start day and then the end day in either visible month. Selecting them in reverse order automatically sorts the range. Clicking again after completing a range starts a new selection.

6. 6

   To review a single day, click that day and use Apply without choosing a second date. Check the footer: dates use day/month/year, including in the English interface.

7. 7

   To confirm the preset or selected dates, click Apply. The window closes and the query reloads. In Custom, Apply stays disabled until you choose a start day.

8. 8

   To discard your changes, use Cancel or close the window before applying; the previous period remains selected.

9. 9

   To reload the same number and range, click Refresh. To change the period again, reopen the calendar button.

What you need to know

• The initial period is Last 30 days. Last 7, 14 and 30 days end yesterday and exclude today. This week starts on Monday; This month and This week include today.
• The calendar uses local dates on your device; the server interprets the start and end in the Brasília time zone. Both selected days are included.
• Service audit accepts ranges of up to 400 days. Currently, All time requests January 1, 2000 through today, exceeds that limit and is rejected; the page may show empty results without explaining the rejection. Use Custom ranges of up to 400 days to review history in sections.
• Choosing a preset requires clicking Apply. The arrows only change the visible month; they do not confirm the filter. Selecting another preset may leave the calendar on the month that was already open.
• Save Settings changes before switching numbers, applying another period or refreshing because loading also resets that tab’s fields.