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Review agent sessions
View states and counters for recorded conversations.
Before you start
- Use the panel as a platform administrator; the AI Agents list redirects other profiles.
- Have an existing agent.
Step by step
Open the agent > Sessions.
Check contact, Active/Handed off/Ended state, messages, tokens and start time.
Return to another tab or use the back button when finished.
Check your result
You review the sessions returned for the agent.
What you need to know
- The screen receives up to fifty sessions and has no pagination or per-row message-history view.
- The table has no handoff button even though a backend operation exists for that purpose.