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Set the delay before an AI reply
Group nearby incoming messages before responding.
Before you start
- Use the panel as a platform administrator; the AI Agents list redirects other profiles.
- Have an existing agent.
Step by step
Open Configuration and find Wait before replying.
Choose one to sixty seconds.
Save and check behavior during demo-conversation validation.
Check your result
The engine waits for the interval after the latest eligible message before processing.
What you need to know
- The delay helps group multiple messages; it does not guarantee an instant response afterwards because provider and channel processing still occurs.