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Create a social flow

Prepare its trigger and steps before enabling replies.

Before you start

  • Have access to Automations and an available Instagram or Facebook channel.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.
  • The module is restricted by the Automations page permission; this page is not yet in the usual catalog of pages assignable to team members.

Step by step

  1. Select the channel in Automations and click to create a new flow.

  2. Enter its name, review the initial comment trigger and add the desired steps.

  3. Save, return to the list and check the created flow.

  4. Review its content before enabling it.

Check your result

The flow is stored under the selected channel.

What you need to know

  • The backend creates flows disabled; check their state after creation.
  • Creation requires a name and at least one trigger. An active flow requires valid steps.
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