Skip to content
OneWhatsHelp Center
Browse by topic

1 min read

Sync: Read and unread here reflect on the phone

Read and unread changes in the panel are reflected on the phone.

Before you start

  • Sign in with access to the page and instance. Changes require a role other than read-only.

Step by step

  1. On the QR number’s card, open Sync with the phone.

  2. Find Read and unread here reflect on the phone and enable its switch.

  3. The change saves automatically; disable the same switch to stop that synchronization.

  4. Close with X, Escape or by clicking outside when finished. There is no Save button: each switch saves separately. If a failure appears, the screen restores its previous value; reopen to check.

Check your result

Read and unread changes in the panel are reflected on the phone.

What you need to know

  • Opening a conversation can send a read receipt to the contact.
Open this screen in OneWhats

Keep learning

Back to all guides