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Start a conversation with a WhatsApp number

An existing contact opens or a new conversation is ready for its first message.

Before you start

  • A connected WhatsApp number available to your account.

Step by step

  1. In Chat or Hub, click the new conversation + button.

  2. Choose the sending number when more than one is available.

  3. Enter the phone with its area code. For a foreign number, use + and the country code.

  4. Check the phone preview and click to start.

  5. Review the opened conversation and write the first message.

Check your result

An existing contact opens or a new conversation is ready for its first message.

What you need to know

  • For QR connections, the system checks whether the number uses WhatsApp. A failed check does not mean the contact does not exist.
  • Opening the conversation does not send a message. A new contact enters the actual history after the first send.
  • After entering the number, Enter also starts validation and opening. Use Cancel to leave without opening another conversation.
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