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Attach media to a quick reply
The reply stores an image, video or audio file for reuse.
Before you start
- Access to the Quick Replies page.
- To save or delete, team members also need Hub permission under the current account configuration.
Step by step
Open the reply creation or editing form.
Select Image or video, or Audio file.
Wait for the upload and check the attachment; if an error appears, choose a compatible file.
Save the reply to keep the media attached.
Check your result
The reply stores an image, video or audio file for reuse.
What you need to know
- The picker accepts one media file per reply. The upload endpoint limits files to 64 MiB and approved extensions; the channel's sending limits also apply.
- Image or video text becomes a caption. Audio leaves the text in the composer for separate sending. Selecting a media reply may send immediately; see the media quick reply tutorial.