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Select a date range in message search

Search retrieves messages from the applied date range.

Step by step

  1. Open search inside a conversation in Chat or Hub and select the calendar.

  2. Choose Today, Yesterday, This week, Last 7, 14 or 30 days, This month or Last month.

  3. For a custom range, choose the start and end dates in the calendar; use arrows to change months.

  4. Review the range and select Apply. To filter a single day, select that date and apply.

  5. Select All time and apply to remove the date limits, or Cancel to leave without changing the filter.

Check your result

Search retrieves messages from the applied date range.

What you need to know

  • Last 7, 14 and 30 days end yesterday and do not include today. This week starts on Monday.
  • Dates are chosen in the local calendar, and the backend interprets boundaries in the Brasilia time zone.
  • You can filter by date only, without a search term. Hub loads up to 50 results in this search; Chat offers loading more.
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