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Check a conversation's source

You identify the source data associated with the conversation.

Step by step

  1. Open contact details in Hub.

  2. Find Tracking when the conversation has source data.

  3. Review the available campaign, ad set, ad, source and placement fields.

  4. In Chat or Hub, when a message has an ad card with a link, click Open the ad to open the destination in another tab.

Check your result

You identify the source data associated with the conversation.

What you need to know

  • Fields without data are not shown. This section reads captured information; it does not edit campaigns or ads.
Open this screen in OneWhats

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